Email globalmatchhub@gmail.com. We answer in English or Korean, usually within one business day.
It helps to include your store domain, what you expected, and what the app said. Pricetrail tries to explain every skipped row in the screen itself, so quoting that line is usually enough.
The reason is shown on the row. The usual ones: the price could not be read, or the rule would have raised the price (a floor or a charm ending can do that), which we refuse to do.
Because its price changed after we wrote it. Undoing would overwrite whoever made that change. The row tells you the value we wrote and the value that is there now, so you can decide.
Yes. Every row and every field has its own checkbox.
No. Change records are independent of your plan.
Your catalogue has grown past your plan’s limit. The message names the plan you need. Previewing is never blocked.